Recently, I purchased my tickets to India from Cheapoair.
Initially I thought 'What a Breeze!'...I need not have to go through
the hassle of going after travel agents! Hell lot of calls saved!
Huh...Then I had a real chance to witness the height of stupidity of airline
industry as a whole.
The case is 'I had to reschedule my flights'. So, I called up 'Cheapoair'.
They impose a penalty of $150 for rescheduling. Fine!
Now, the ticket prices have gone up a little. The net rise in the ticket
price was around $120.
The first thing they said when I called them is 'Ma'am, you have to pay $150 penalty
+ price difference'. I agreed to that and asked them for a quote.
Shock of my Life!! They said I had to pay them $500 +.
I did not understand why should I pay so much, When I can book new tickets for much less
(they are charging more than $200 extra on fare change too)
I called them 6-7 times. Everytime, their customer service representatives gave
me different quotes none less than $500. I argued a lot everytime in vain!!
Huh....I ended up paying more than $500 ..:( ...I was just helpless
Lesson learnt : Never book from Cheapoair. (personal feedback)
travel sites suck!!
Wednesday, October 24, 2007
Cheapoair
Posted by
Supriya B
at
11:29 AM
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